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FAQ

 

Q: Which Payment Methods do you accept?

A. We accept payments made via Bank Transfer or PayPal as well as all major credit cards. We accept the following credit cards: Visa, MasterCard, American Express and Discover. You may also pay with a PayPal account. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

 

Q: What About my Credit Card Security

Our online store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Don't worry, we do not have access to your credit card information, however we will have access to your shipping address.


Q. How much room do I need for a pool table?

A. This room chart will help you choose the table size that's best for your playing area.
(4' X 8' is by far the most popular table size for the home and the standard cue length is 58")


 

Q. Do your pool tables have slate tops?

A. Yes, all of our tables have slate tops; slate won’t warp. We do not sell any table that used a different type of top.

 

Q. What size pool table is “regulation”?

A. The term “regulation” is often confused with “tournament”. Regulation actually means the table’s width is half of the overall length. 3.5’ by 7’, 4’ by 8’, and 4.5’ by 9’. are the standard sizes for pool tables.

When you turn on the TV, most of the time the professionals are playing on 9’ tables. However, 19 out of 20 tables sold to home users are 8’ tables. An 8’ is generally easier for recreational-level players and kids to play on, but is large enough to still be challenging to the advanced player. It also takes up less room, leaving you more space for family and friends to enjoy your gameroom.

7’ tables are also very popular, especially in a room where an 8’ will be a tight fit. Same quality slate, cushions, pockets, etc., just a bit smaller to accommodate a smaller room.



Q. Do you deliver?

A. Yes! We delivery anywhere and everywhere in Thailand and surrounding countries. All the prices you see in our website Include delivery and full installation of the table at your home, if your home is located within a 100 klm from any of our branches. (Additional delivery charge might apply to some regions of Thailand). We have our well trained team of professional installation team, with many years of experience. These are professional table mechanics that do nothing else but install and service pool tables, 365 days a year!

 


Q. How soon can you deliver?

A. In stock tables can be delivered as quickly as 3 business days.

 

Q. What brands of pool tables do you carry?

A. We develop and carry our own brand of Pool Tables called GR8 Tables.

We are also the Exclusive Distributor for Thailand, Laos, Vietnam, Cambodia and Myanmar for Valley-Dynamo Tables, the world's best and largest manufacturer of Pool tables, Foosball, Air Hockey. All still built in America!



Q. Do you sell used tables?

A. Yes. From time to time we get trade-ins. These tables are then sold at a reduced cost. Prices vary greatly, depending upon the table. Our inventory is always changing so make sure to check in often to see what we have.



Q. Do you install or service tables that we didn’t buy from you?

A. We will be happy to do any service work on a table that you purchased from another source.

Please Call for service pricing.



Q. How much does a pool table weigh?

A. Usually between 300 and 450 kilos, depending upon the size and model.



Q. Is green the only cloth color?

A. No. There are lots of colours to chose from, check out with our store near you for their cloth colour selection.



Q. Do your pool tables have warranties?

A. Most our tables have a 2 Years Warranty on the table and a 10 Years Warranty on the Slate Bed.

 

Q. What kind of maintenance does a pool table require?

A. Very little. Keep it clean and covered when not in use. It is comparable to a piece of fine furniture.
Always brush with the nap of the table on Snooker tables, which run from the baulk or D end to the black spot end.
Brush in straight lines, then all the debris will collect at the top cushion, which can then be brushed towards one of the top pockets and away from the table.
As for the wood, clean with a damp cloth, the wood varnish is usually hard, that is all that is required. If you insist on using a spray polish, spray the duster first then apply to the wood, so as not to get spray on the cloth.

If you have to clean the cloth occasionally vacuum the table, make sure to use a mild suction with a fine brush attachment. Vacuum the table from the D to the black spot as in brushing. For stains on the cloth, use a felt cleaner, a foaming product, spray onto table and brush off with a cloth, again in same direction as for brushing.

 

Q. Are there different grades of cloth?

A. Yes. We currently offer three different grades of cloth. The different grades generally affect how fast the balls roll, not durability.
1- Fast Felt or Worsted Felt
2- Woollen Cloth or Non-Directional Cloth
3- Outdoor Fast Felt (Water & UV Resistant Billiard Cloth)

 

Q. How high should the light be over the table?

A. The bottom of the shade should be approximately 76cm-82cm (30”-32”) off the top of the playing surface.
If you are hanging the light before the table is installed the bottom of the shade should be 152cm-157.5cm (60”-62”) off the floor.

 

Q. What’s the difference between pool, billiards and snooker?

A. A pool table has 6 pockets and uses a standard ‘stripes and solids’ ball set; also known as ‘pocket billiards’. A pure billiards table has no pockets and uses only 3 balls, this is called Carom Billiard. However nowadays, the word Billiard is also used for modern Pool Tables. A snooker table has smaller pockets and balls, a very large playing surface (10 to 12 feet long) and is played primarily in England.

 

Q. Why are there different sized cue sticks?

A. Not everyone has the perfect sized room for their table. Often times there is a wall that is too close or a lally column that would obstruct game-play with a 58” cue. At this point a shorter cue will be necessary. When playing pool, children generally fare better with shorter cues.

 

Q. How often should the cloth be replaced?

A. This really depends on how often the table is used. The average time for casual home use is about 3 years.

 

Q. Can I move the pool table myself?

A. Can you? Yes. Should you? No! Attempting to move the table yourself could, at the very least, interrupt the seam in the slate. At the very worst you could damage the table slate, aprons, frame, or yourself! Most quality tables must be completely disassembled, moved in pieces, and then reassembled and leveled. Call the professionals here at Thailand Pool Tables instead.


Q. What is the space requirement for a Ping Pong Table?

 
A. We recommended a minimum of 5’ behind each end of the table and 3’ to each side. If you don't mind leaning on furniture or hitting the occasional wall, you may be able to get away with a smaller playing area. Also consider your rooms ceiling height. Low ceilings and hanging light fixtures may get in the way of flying balls.
If you have an outside area that is fairly level, consider an outdoor ping pong table. This will give you more playing room and makes for great game summertime fun.
Another way to save space is to purchase a table that folds up for storage. Most Cornilleau tables come with an Easy-Lock handle that makes it easy to fold up the table and roll into storage for maximum space saving.
For more information on recommended room sizes for table tennis, feel free to contact us.

Table Tennis Room Size Requirement