Lifetime Warranty

GR8 Billiards Tables Lifetime Guaranteed

LIFETIME WARRANTY ON GR8 BILLIARDS POOL TABLES

Lifetime Warranty logo | Thailand Pool Tables

Thailand Pool Tables

(referred to below as TPT)

THE TRUTH ABOUT WARRANTIES

Many companies might offer 5 years or 10 years warranty or lifetime warranty to try to gain competitive edge, however the reality is that the Lifetime Warranty is only as good as the chance of the supplying company stays in business. A company with 21+ years in business, a strong dealer network, are much more likely to be around in 10 years when you might need some parts.  If a company is only a few years old and distributes only through a Website or a Facebook page, how can their "lifetime warranty" possibly be as good as a company with decades in business, many showrooms and retails locations, a 50+ team of professionals and a large dealer network supporting them in good times and bad.

THE WARRANTY

TPT Warrants its billiard, snooker tables, against defects in material or workmanship (excluding normal wear and tear). Thailand Pool Tables in its sole discretion, will either repair or replace any and all parts proven to be defective. Excluded are any Products sold or used for commercial purposes. This Lifetime Warranty is subject only to the limitations as set forth below.

Cloth, Pockets, Cushions and table accessories are not covered by this warranty.

This Lifetime Warranty is non-transferable and only applies to the initial purchaser of the Product (Owner) from TPT or TPT authorized Dealer or Agent.

The warranty is Void if the table is not installed or serviced by TPT team. Service includes but is not restricted to changing of cloth, table leveling or table moving.

Any Parts returned hereunder shall be shipped back to TPT. If the parts are determined by TPT, in its sole discretion, to be defective, they will be repaired or replaced and returned pre-paid by conventional surface freight carrier. The cost of shipping (as provided herein) the Product to TPT shall be reimbursed as well. The labor cost for removing or replacing the damaged part shall be paid by TPT or its Authorized Dealer or Agent, however if the claim occurs more than one year from the date of original purchase, shipping and installation costs shall be the responsibility of the Owner.

Repair or replacement of any defective parts shall constitute complete fulfillment of all obligations with respect to the Product. This Lifetime Warranty does not require the replacement of the entire billiard, pocket billiard or snooker table.

This Lifetime Warranty does not apply to damage resulting from accident, alteration, misuse, abuse, neglect, failing to provide reasonable but necessary maintenance, flood, fire, earthquake, outdoor use or any other natural calamity. This warranty does not cover table leveling or shifting.

This Lifetime Warranty does not apply to display tables (Floor models) nor to Pre-owned / Second Hand / Refurbished / Used Tables purchased from TPT.

TPT makes no warranty, express or implied (including any implied warranty of merchantability or fitness for a particular purpose) other than those expressly set out in this Warranty. Oral or written statements made by TPT team members, dealers, distributors, agents, or sales representatives that are inconsistent with this Warranty are not certified by TPT and have no force or effect. No action arising out of any claimed breach of warranty may be brought more than one (1) year after the cause of action has accrued.

All claims must be emailed to warranty@thailandpooltables.com and accompanied by sufficient digital photo documentation along with a brief explanation of the issue and copy of the original purchase bill. Our Warranty Department will review your claim and respond promptly. If a claim is deemed valid, we will replace or repair, at our discretion, any or all of the components involved in the claim.

** TPT Lifetime Warranty is Effective for purchases starting from 1st of January 2020 onwards **